Theseus Leadership Team

From Y2K to Theseus

Norm Moreau, a seasoned professional with decades of experience in quality assurance and military leadership, founded Theseus in 1999—during a time of great uncertainty. “I got caught up in the Y2K layoffs like a lot of other people,” he explained. “I started doing odd jobs—mostly training and quality assurance related—and gained a little momentum. People kept asking me to come back.” Initially naming the company SER Technologies, based on family initials, Norm quickly realized the name lacked spark. He found inspiration in Greek mythology and an academic paper describing Theseus, the mythological slayer of the Minotaur, as “he who puts in order.” That resonated deeply. “That’s what quality assurance people do,” he said. “We put things in order.”

And so, Theseus Professional Services was born.

A Natural Fit: Eric Joins the Mission

Nearly two decades later, Norm’s son Eric joined the company, bringing with him a career rooted in physical security, systems design, and project management. What seemed at first like a new direction for Theseus turned out to be a natural evolution. “It’s funny how that name still fits,” Eric said. “On your side, you were all about process. And ironically, from the security division side, that’s what we do too. Everything is a process—design phases, construction, quality checks. The name still works perfectly.”

Veteran-Owned and Proud

Norm’s 26 years in the military not only shaped his leadership style—it also gave Theseus an edge as a certified Veteran-Owned Small Business (VOSB) and Veteran Small Business Enterprise (VSBE). “It just made sense,” Norm explained. “A lot of our early work was with the federal government and national labs. Being VOSB opened doors we might not have had access to otherwise.” Eric added how critical that certification has become to the firm's recent growth: “Especially on the state side, many RFPs require veteran participation. It’s been huge for our ability to partner with teams on major projects. And beyond that, it just matters. Veterans deserve to be recognized.”

White-Glove Service and Small-Firm Agility

Eric emphasized the company’s commitment to what he calls the “white-glove mentality.” “As a small firm, we’re incredibly fluid,” he explained. “We don’t cut corners, but we do think outside the box. Clients get our full attention. We show them that choosing a small firm doesn’t mean compromising—it means partnership.” Norm echoed the importance of experience and integrity: “We’ve been around for 26 years. We've worked in highly regulated environments, and that means something. When I stamp something as a professional engineer, that’s my name and my reputation. That says a lot about who we are.”

Blending Experience with New Direction

As the company expands into security commissioning and more field-based roles, Norm has begun working more directly on-site—an exciting evolution of his longstanding focus on documentation and quality assurance. “It aligns perfectly,” Norm said of his new role in physical security commissioning. “It’s still quality control. You go in, ask questions, verify specs. I may not have been in the field before, but this is right in my wheelhouse.” Eric added, “It's a huge asset to have someone like you doing physical inspections. When you’ve been part of the documentation process and now get to see it come to life in the field, it just elevates the quality of everything we do.”

A Working Relationship Built on Mutual Respect

The father-son dynamic is one of mutual trust—and a lot of honest feedback. Eric admitted with a laugh, “One of the things I’ve learned is I need to give you deadlines. The quality of work is fantastic, but I’ve found that without a deadline, two weeks might turn into three.” Norm agreed, noting that after running his own company for so long, it’s been a shift: “I need to start treating these tasks like I’m working for you now. That’s a little hard to say—but true!” Their relationship is one of collaboration and accountability. “We’ve had conversations that lasted hours,” Eric said. “We weren’t even calling them meetings—just long discussions about where we wanted to go. And I think that’s helped shape what we are today.”

Looking Ahead: Growth with Purpose

Today, Theseus Professional Services is a growing firm with a team of four and plans to expand to 10 or 15 staff in the coming years. With Eric leading the physical and electronic security practice and Norm bringing decades of experience in quality, documentation, and engineering, the company is well-positioned to take on increasingly complex projects in government, healthcare, and critical infrastructure. As Norm put it, “We think differently. We’re consultants who look at the big picture, and we work with clients who value that.”

In a world where security, compliance, and quality matter more than ever, Theseus is a rare combination of experience, agility, and integrity—anchored by the synergy of a father and son who bring the best of their backgrounds to every project they touch.